Fabulous Photo Gifts - Terms and Conditions
- order online
- order by post
- returned goods (inc returned
- not collected orders)
How to Order
Funds for Life
The information we
collect via this website may include:-
(1) Any personal details
you type in and submit such as name, address, email address, etc.
(2) Data which allows
us to recognise you, your preferences and how you use this website. This
saves you from re-entering information when you return to the site. This
data is collected by cookies from your navigation around the site. A cookie
is a small amount of data, which we send to your computer. The data is
then stored on your browser or hard disk. Most web browsers can be set
to prevent you from receiving new cookies, notify you before accepting
cookies or disable cookies altogether. Details about this can normally
be found in the Help facility provided with your browser. If you disable
cookies, you will not be able to receive personalised facilities. The
cookies store information only for as long as you are viewing the website.
If you do not want your visits to our website to be monitored in this
way you can disable certain cookie functions as described below:
If you wish, you can
usually adjust your browser so that your computer does not accept cookies.
If you do this, you will still be able to browse around the site but certain
functions will not be available. Alternatively you can adjust your browser
to tell you when a website tries to put a cookie on your computer. How
you adjust your browser to stop it accepting cookies or to notify you
of them, will depend on the type of Internet browser programme your computer
uses. If your computer uses Microsoft Windows Explorer or Netscape Navigator,
you will need to follow these instructions after clicking onto this link
www.allaboutcookies.org . Go to the heading "Manage Cookies".
Click onto the option you prefer, either stopping cookies being installed,
or notifying you of them. From the list provided, click onto the programme,
which your computer uses. If this is not shown on the list, click on the
"help" heading on the bar at the top of this page, search for
information on "cookies" - an explanation of how to delete cookies
will appear, then follow these instructions.
(3) Your preferences
and use of email updates, recorded by emails we send you (if you select
to receive email updates on products and offers).
What we do with your
Any personal information
we collect from this website will be used in accordance with the Data
Protection Act 1998 and other applicable laws. Personal information collected may be transferred and shared in the event of a sale.The details we collect
will be used:-
1) To process your
enquiry, to maintain records and to provide after-sales service (we may
pass your details to another organisation to supply/deliver products or
services you have purchased and/or to provide after-sales service);
2. We may use information
that you provide or that is obtained by us:
(a) To register you
with our web site and to administer our web site services.
(b) For assessment
and analysis (e.g. market, customer and product analysis) to enable us
to review, develop and improve the services which we offer and to enable
us to provide you and other customers with relevant information through
our marketing programme. We may use your information to make decisions
about you using computerised technology, for example automatically selecting
products or services which we think will interest you from the information
we have. We may keep you informed of such products and services (including
special offers, discounts, offers, and competitions and so on by any of
the following methods:
* telephone (including automated calls)
* SMS text message and other electronic messages such as picture messaging
* or otherwise (including products and services of other companies and
organisations) which we consider may be of interest to you. If you do
not wish to receive information of such products and services, please
use the opt-out option provided when receiving your first after sales
communication from us.
From time to time,
we may need to pass the information we collect to other companies for
administrative purposes. We may use third parties to carry out certain
activities, such as processing and sorting data, monitoring how customers
use our site and issuing our e-mails for us. Rest assured that third parties
will not be allowed to use your personal information for their own purposes.
As a result of your visit /
online or postal order, you may receive a copy of our free newsletter
by email, upon receipt of which you may unsubscribe from future editions.
To unsubscribe, please use the unsubscribe link on the newsletter. To
ensure you receive future editions, add the sending email address to your
address book or list of approved senders.
1) You can ask us
to update or remove your personal information by emailing firstname.lastname@example.org
or by writing to us at our customer services address below. However, please
note that we may need to keep some personal data in order to process orders
or to comply with customer service or after sale obligations.
(2) You also have
the right to request a copy of any personal information we hold about
you. To do this, simply write to us at the following address, enclosing
a cheque for £10 payable to Fabulous Photo Gifts to cover our administration
Fabulous Photo Gifts
18 Darwin Avenue
be linked to by our website are subject to their own policy, which may
differ from ours.
Photo Gifts - Terms and Conditions.
Thank you for ordering from Fabulous Photo
Gifts. We hope your purchase will provide you with many years of enjoyment.
Should you require any assistance, please do not hesitate to contact us.
Telephone +44 (0845) 003 4118. Should we be unavailable, an answer service
will be available (calls charged at your service providers rates). Or
the majority of our photo gifts are printed in-house, and although all
the image preperation is carried out in-house, our boxed jigsaws and certain personaised gifts may be manufactured
elsewhere in the UK, hence the
different delivery times. Some blank printables may be produced
outside of the UK, depending on supplier and availability.
have included all the necessary information under the relevant headings
below to help you as
much as possible. Please enjoy your Fabulous Photo Gifts shopping experience!
Please Note: Due to the varying costs involved in posting fragile items
abroad, we regret that we
are unable to take overseas orders by internet at present. If you are
(non U.K) customer, please contact us with your requirements and we will
to quote for postage and packaging costs to your destination.
Please also note that you the customer are liable for paying any import taxes or duties payable on the delivery of your order.
How to order:
You can place your order directly through our on-line shopping facility
or by post. Please see the
relevant information below to assist you.
Order a Fabulous Photo Gift online:
Ordering online with Fabulous Photo Gifts couldn't be simpler or safer,
the steps below explain how
the order process works and the relevant information you will need. As
you will see below. we
accept most major credit cards via our PayPal account.
We accept the following credit cards via PayPal:
You can also pay via your PayPal account.
The name and billing address given must be the same as that registered
with your card supplier.
Payment will be processed at the point of taking your order. E-Cheques / written posted Cheques will
need 7 working
days to clear.
Your order will be confirmed by email along with your order number, please
keep this safe in the
unlikely event there is a problem with your order, as you will be asked
for this number when
contacting Fabulous Photo Gifts.
All Prices are in pounds Sterling.
Name and billing address.
Must be the same as registered with your card supplier.
Daytime contact number & email address if you have one.
This is in case we need to contact you about your order.
Product codes for the items you have chosen (postal orders).
You may find it useful to shop in the usual way by adding items to
your basket. Then instead
of proceeding to checkout simply print your basket to use as your shopping
Credit card details.
Must be the same as billing address given.
We do not deliver to PO. Box numbers. Some customers find it useful
for gifts to be delivered to a
place of work if full and correct address is known.
Delivery will usually occur between 8.00 am and 6.00 pm. Monday to Saturday.
If it is not
possible to accept delivery at the address given your delivery will be
taken to your local sorting
office to await your collection. Your local sorting office will hold deliveries
for 4-5 working days,
after this period they will return any uncollected deliveries to Fabulous
Photo Gifts. Should an item be returned
because of a failed collection we can not be held responsible.
We will deliver to the address as you enter it and cannot accept any liability
for late or failed delivery
if the quoted address is incorrect or incomplete. If you are not sure
of the address you should check it.
In the event that you select a business address, Fabulous Photo Gifts
shall be deemed to have successfully
delivered the product to its intended recipient by delivering it to the
reception area at the business address.
Fabulous Photo Gifts by post.
To order Fabulous Photo Gifts by post, please contact us. You may want
to print out the postal order
Your cheques will need 7 working days to clear. All orders by post with
a cheque payment would add an additional 7
days to the standard delivery stated. No orders will be processed until
payment has cleared. (Please don't forget to include our advertised delivery cost in your cheque).
Please see the section above re: overseas deliveries.
Please make your cheques payable to: Fabulous Photo Gifts
Please write your cheque card number on the reverse of your cheque and
Fabulous Photo Gifts
18 Darwin Avenue
If your delivery arrives damaged, missing items or faulty, you must advise us within 3 days.
This does not affect your
statutory rights as a consumer.
Because of the personalised nature of the goods, no refunds will be offered
including where wrong gifts, quantities or wrong sizes have been ordered, except
where damage has occured during delivery or when an item is faulty. In
such circumstances, a replacement gift will be offered, provided we are informed within 3 days of receipt.
item is returned to us as 'not collected' or 'unsigned for' etc. from
the courier (e.g Royal Mail etc), then we will try to contact you by email.
You will be required to pay the re-sending postage costs (via PayPal for
next available postage or by cheque, in which case we will require your
cheque to clear before we can complete postage). Please ensure your address
and email details are correct and act promptly if you receive notification
from a courier that a delivery was attempted.
Customers must appreciate
that we cannot reproduce onto gifts, print or restore/apply effects to
pictures or images, whether supplied electronically or by post, images
that are protected by copyright laws. Usually, professionally taken photographs
are under the photographer's copyright and can only be reproduced with
their permission for which they often require a fee. Illegal reproduction
may result in legal action by the photographer. By submitting photographs
to us for restoration or reproduction as photo gifts you affirm that no
copyright is infringed. We will not be liable to you or any third party
for such copyright infringement, even if that loss or damage was foreseeable
by, or the possibility of it was brought to the attention of Fabulous
You will be liable
for any copyright claims that arise.
The term "Content" includes, but is not limited to, all text,
graphics and images which appear on the Site, the design, and appearance
of the Site.
Each item of Content is protected by copyright and other intellectual
property rights which are either owned by the Fabulous Photo Gifts or
licensed to it by a third party.
Where downloads of third party software are made available on the Site,
they are owned by the third party licensor in question, and will be subject
to any terms and conditions applied by the relevant third party.
The Site may contain proprietary notices (such as moral rights and trade
mark notices) and copyright information, the terms of which must be observed
Use of Content:
Material may not be copied, reproduced, republished, downloaded, posted,
broadcast or transmitted in any way. Any intended use requires the prior written permission of Fabulous
Photo Gifts. You agree not to adapt, alter or create a derivative work
from any of the material contained in this site or use it for any other
purpose other than for your personal non-commercial use. You agree to
use this site only for lawful purposes, and in a manner that does not
infringe the rights of, or restrict or inhibit the use and enjoyment of
this site by any third party. Such restriction or inhibition includes,
without limitation, conduct which is unlawful, or which may harass or
cause distress or inconvenience to any person and the transmission of
obscene or offensive content or disruption of normal flow of dialogue
within this site.
The Site and its Content is provided for your general information only;
we do not undertake that Content will always be accurate and complete.
Therefore, if you propose to do, or refrain from doing, something in reliance
upon Content you find on the Site, you must check the accuracy of the
relevant Content by some other means. Actual jigsaw pieces and box design
may vary and examples are shown for illustration purposes only.
Links to the Site are encouraged. Please contact Fabulous Photo Gifts
prior to making live any links.
Fabulous Photo Gifts is not responsible for the content of third party
sites linked to from this website. They are independent of Fabulous Photo
Gifts, and their content is not endorsed or approved by Fabulous Photo
Gifts, even where the third party in question is stated to be an "associate"of
Fabulous Photo Gifts. If you agree to purchase goods or services offered
on or through those third party sites, the resulting agreement will be
entirely between you and the relevant third party; Fabulous Photo Gifts
will not be involved in, nor have any responsibility under, those agreements.
If we make any changes to this Agreement, your use of the Site or any
of its content following the date of that change will be governed by the
We will not be liable to you or any third party for any indirect or consequential
loss or damage, or for any loss of images, data, profit, revenue or business,
howsoever caused (whether arising out of any negligence or breach of this
Agreement or otherwise), even if that loss or damage was foreseeable by,
or the possibility of it was brought to the attention of Fabulous Photo
Hazard - Jigsaw Puzzles are not suitable for children under 36 months
due to small parts. Please remove all packaging as it may present a danger of suffocation to children and animals. Dispose of packaging properly.
Please allow 28 days for delivery from receipt of your order confirmation
and balance of payment. Where an order delivery will extend beyond the
28 day period, the customer will be advised by email. Because products
are sourced from all over the world, such delays are beyond are forseeable
control but we will always endeavour to meet delivery times and keep you
informed by email of progress.
When sending images by post, Fabulous Photo Gifts strongly recommends
all original discs or prints etc are sent to us by recorded delivery.
Fabulous Photo Gifts cannot accept any responsibility for your pictures
until they are proven in our signed for custody. We return all originals
by recorded delivery.
Photo Gifts - How to Order:
We' ve tried to make
ordering from Fabulous Photo Gifts as easy and straightforward as possible
but if you require any assistance with making your purchases, please do
not hesitate to contact us. If you prefer, we are happy to take card payments
and complete your order over the phone.
For telephone orders,
please call 0845 003 4118.
To make your purchase online, follow these simple steps:
1) Select a gift
idea from the Shop.
2) Some gift ideas may be available in more than one size/finish. Please
make your selection and add to your Basket.
3) Return to the Shop to continue to add other gifts to your Basket.
4) When you have finished adding items to your Basket, you will need to
'personalise' each one by clicking on the personalise button beside each
5) Follow the personalisation instructions and browse to the 'file' you
want to upload to appear on that Basket item. Once you've personalised
an item, the item status will change in your Basket to confirm.
6) Once all Basket items have been personalised, you will be able to click
7) Checkout takes you to our secure payments page on PayPal. You can view
your Basket by clicking on view basket at PayPal.
8) Complete the Checkout details.
Check gifts selected, quantity and image details before submitting. Due
to the personal nature of the items, we cannot offer refunds on any returns
for any reason including wrong quantities or sizes selected (except where
an item is damaged in transit or faulty).
Your original files
or prints remain intact and undamged due to the digital techniques involved
in reproducing your photos onto our range of gift ideas.
We strongly recommend
when posting CD's or original prints that you send them recorded delivery
as Fabulous Photo Gifts cannot accept any responsibility for lost or undelivered
photos etc until we actually sign for them.
All supplied CD's
and prints will be returned by recorded delivery once the gift has been
produced. These may arrive seperately to your gift delivery, before or
after actual gift delivery has taken place.
Remember: We cannot
work from photocopies or low resolution reprints of original images. Larger
file sizes give best results. If you are unsure about what to send us,
please contact us prior to ordering for free advice.
To ensure your school,
club, team. charity etc benefits from their participation in our Funds
for Life scheme, you can either enter your 'Funds for Life' code before
beginning your shopping or enter it in the comments section during checkout
visiting and using this website, you are deemed to agree with these terms
and conditions. Fabulous Photo Gifts reserves the right to use any images
submitted for gift application, restoration, optimisation, effect or pop
art application both in their original and finished states for the promotional
purposes of Fabulous Photo Gifts only. Your images will not be sold or
otherwise used for any other purposes.